Frequently Asked Questions:
Q: Can I bring my kids?
A: Absolutely — we're a family-friendly brewery! 👨👩👧👦🍻 We love seeing families enjoy the space together. That said, we do ask that children are supervised at all times to ensure everyone’s safety and to help protect our hopyard. 🌱
Please keep kiddos off the hops and other plants, and away from climbing on walls or pillars — we’ve got signs posted as gentle reminders. Our goal is to keep things safe, and welcoming for everyone! 😄🙏
Q: Can I bring my dog?
A: Yes, dogs are welcome! 🐶🐾 We love our four-legged visitors, but please keep them leashed at all times. You may run into other pups (or people!) who aren’t as comfortable around animals, and we want everyone to have a paws-itively great time. 🐕💛
Also, don’t forget to clean up after your dog — we appreciate the help in keeping our space clean and enjoyable for all!
Q: How can my band play at Tall Trellis?
A: We’re always on the lookout for great live music! 🎶 If you’re interested in playing at Tall Trellis, please fill out this form and we’ll be in touch.
Thanks for thinking of us — we can’t wait to hear what you’ve got! 🎤🎸🍻
Q: My nonprofit is looking for donations — can you help?
A: We love supporting our community! 💛 While we have to limit the number of donations we can make each year, we encourage you to fill out this form to tell us more about your organization.
We review each request and will be in touch if we’re able to contribute! 🙌
Q: I'm trying to reach you...what's your phone number?
A: We don't have a phone number. The best way to reach us is by filling out one of these forms or you can DM us on Facebook or Instagram. Email is typically the fastest.
Q: Why am I seeing two charges from Tall Trellis on my credit card?
A: Don’t worry—if one or both charges are still showing as pending, you most likely have not been charged twice.
Similar to what happens when you use a credit card at a gas station, our system places an initial authorization on your card when you open a tab. When your tab is closed, the final amount is processed. Your bank may temporarily show both the initial authorization and the final charge.
The initial authorization should automatically fall off, typically within a day or two, depending on your bank.
If both charges have fully posted to your account (and are no longer listed as pending), please email us at Events@TallTrellis.com and we’ll be happy to look into it for you.
Q: How do I sign up to receive your newsletters?
A: Want to stay in the loop on what’s happening at Tall Trellis? You can sign up for our email newsletter to get updates on upcoming events, new beer releases, specials, and other Tall Trellis happenings at this link: Newsletter
Once you’re signed up, we’ll keep you up to date on what’s coming up!
